Frequently Asked Questions

Q: I receive very few calls per day. Can I still outsource to you, and is there a minimum contract period?
A: Every company is unique, and we can build custom business solutions to handle any type specific needs your company may have. With no minimum contract period, we can help any business, no matter how large or small.

Q: What languages do you support?
A: We are fully capable of conducting business in English, Spanish and Portuguese. Because of this, we have clients in a wide variety of industries, spanning across the globe. Whether your business is in need of accurate data retrieval, complete customer satisfaction or even a complete custom call center, Datascension can help your business succeed.

Q: How can you ensure my customers will receive the highest level of Customer Service possible?
A: Datascension understands that excellent Customer Service is imperative to every business. Our recruiting department carefully assigns our employees depending on the requirements for the project. After selected, they go through our vigorous training process which is two days of theory and a week of "nesting" (where they work with experienced trainers) while they learn the intricacies of the job. This training process ensures all of our employees are well-informed and qualified to perform at the highest levels of production.

Q: What are the benefits I can expect from outsourcing to Datascension?
A: With over ten years of experience in Market Research Data Collection, Contact Center Support and customized business solutions, we have the tools and expertise to help business run more productively and efficiently.

Q: I'm ready to sign up. What should I do?
A: Datascension has industry experts ready and willing to build you a customized business solution right now! Just call us at 1-888-903-7373 to get started, or fill out our online Services Information Form for more information.